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Privacy Policy – ED Playa de Las Canteras

At ED Playa de Las Canteras, we value your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy outlines how we collect, use, and safeguard your information as part of your booking or inquiry process.

Information We Collect

We may collect personal information from visitors, including but not limited to:

  • Name, email address, phone number, and other contact details
  • Booking information such as check-in/check-out dates, number of guests, and special requests
  • Payment details provided via secure gateways
  • Device information, IP address, and browsing behavior on our website

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How We Use Your Information

The information collected is used to:

  • Process and confirm your bookings
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Send important updates or promotional information (if you opt-in)

Booking and Contact Forms

All data submitted through our online booking or contact forms is transmitted securely and used exclusively for managing your reservation or inquiry. We do not share your personal information with unauthorized third parties.

Payment Information

We use trusted payment processors to securely handle all payment details. Payment information is encrypted and never stored on our website servers.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and to understand visitor interactions. Analytics data is used only in aggregated form to enhance website performance.

Third-Party Booking Platforms

When booking through third-party platforms (such as Booking.com, Airbnb, HomeToGo, or Vrbo), their privacy policies govern how your information is processed. We encourage you to review their policies before making a reservation.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Access to personal data is limited to staff or service providers who require it to perform their duties.

User Rights

You have the right to:

  • Access, update, or correct your personal data
  • Request the deletion of your personal data
  • Opt-out of marketing communications
  • Raise any concerns about our data handling practices

To exercise your rights, please contact us using the details below.

Contact Information

If you have questions regarding this Privacy Policy or how your data is handled, please contact:

ED Playa de Las Canteras
Address: Paseo de Las Canteras, 48, 35010, Las Palmas de Gran Canaria
Email: vvedcanteras@gmail.com
Phone / WhatsApp: +34 689 445 985